This month is an opportunity to notice how we support one another, challenge assumptions and create more inclusive spaces. By listening with empathy and staying open to different perspectives, we can all contribute to a kinder and more understanding workplace.

World Mental Health Day, observed annually on 10 October, encourages us to raise awareness of mental health and recognise the importance of creating environments where people feel heard, supported and understood.

Why listening matters

  • Feeling heard improves wellbeing
  • Listening helps identify support needs
  • Everybody experiences challenges differently
  • Creating environments where conversations are welcomed
  • Listen with curiosity

    What can we all do?
  • Avoid assumptions
  • Ask open questions
  • Be present
  • Give people your attention
  • Promote support
  • Encourage use of available resources
  • Take care of yourself too
  • Boundaries matter